You can place your order on this website or by email, fax, or phone - see more detailed information below.

Order Deadlines      Orders to be delivered on our trucks must be confimed and completed no later than 3:00pm Eastern Time on the Wednesday listed on your delivery schedule. Orders are fulfilled as they are received so our products are available on a first-come, first-served basis--so early orders are encouraged. Orders completed after 3:00pm will be considered late and be subject to a late order fee of $15.00 or not processed at all. For more minimum order information on our trucks click here. For delivery locations ans schedules click here.      Orders to be delivered by UPS can be placed at any time. UPS orders under $50.00 are processed with an additional $5.00 handling fee.

Office Hours Our offices are open: Monday - Thursday 9:00am - 5:00pm Eastern and Friday 10:00am to 1:00pm Eastern. We are closed on Saturday and Sunday.

Ordering Methods      We have several options available for you to place your order from this website. Please read through the following infomation closely before you place an order. If you have not read through our delivery options yet, please take a moment to do so now. There is important information there about how we process our orders, including out-of-stocks, etc. Click here for delivery options. .

To order using our shopping cart - click here! .

To use a simple order form on this website to submit your order (takes your basic information and gives no shipping estimates) click here.

.   To order by fax or email click here! .

To order by phone, please call 269.965.1199 ext. 100.      Whe placing your order by phone, please note that the order is considered confirmed and completed when the phone call is ended. We may not be able to make any adjustments after that time.

Payment Terms      For deliveries on our trucks payment is expected at delivery (new accounts must pre-pay with a credit card for the first few orders). Checks, Money Orders and Cash are acceptable. We must receive one payment per invoice. A handling fee will be applied for multiple payments (more than one check) applied to the same invoice. Accounts with past due invoices will not be able to place additional orders without special arrangements from our office. Overdue accounts may be charged a 1.5% monthly interest charge ($1.00 minimum). Checks returned NSF will receive a $35.00 charge per deposit attempt. Declined credit cards will be charged a $5.00 fee per authorization attempt.      For deliveries by UPS or Commercial Carriers prepayment is required. We accept Visa, Mastercard, and Discover for your convenience. To process a credit card we need the following information: 16-digit credit card number, expiration date, 3-digit card id number (from the back of your card), and the credit card billing address (where you receive your credit card statement). Failure to provide complete credit card information may result in additional processing fees (up to 2%) or delay in the processing of your order.

Returns and Credits      Since natural foods with no preservatives store best in cool, dry conditions, our warehouses are refrigerated and we guarantee quality at the time of delivery; however we cannot guarantee the quality beyond 14 days after purchase.      Intention to return an item must be made within two weeks after delivery. A restocking fee may apply. Items must be returned in their original packaging. Do not return an item without prior authorization. Items returned without proper authorization will not receive credit.      Credits will be given consideration if the return policy is followed. No credit is given on freight or surcharge costs. Credit, when given, will be in the form of a credit toward a future purchase.